Bulk Billing Dietician and Physiotherapist available - book via HotDoc or call reception

Who We Are

About Us

Welcome to Bridgeside Medical Centre Name, a fully accredited medical centre located in the heart of Sydney CBD, recognized under the rigorous standards set by the Royal Australian College of General Practitioners. We are unwavering in our dedication to providing the highest quality of compassionate care for individuals and families. With a strong commitment to treating all medical conditions with the utmost care, we actively promote well-being and disease prevention. Our team of highly skilled doctors continually strives for excellence in medicine and surgery, through both their diligent work and ongoing study. We take immense pride in delivering exceptional healthcare services that prioritize your well-being. Every patient is treated with the respect and dignity they deserve.  

 

We highly value and welcome your suggestions and comments as we relentlessly seek to enhance our services. We strongly encourage you to contact Dr. Sharif Shaheed with your valuable opinions and suggestions to help us better serve you. 

 

At Bridgeside Medical Centre , your health and well-being are our top priorities. 

Complaints and Feedback

We welcome your views on your experience while visiting our Centre. If you wish to make a complaint, or pay us a compliment there are a number of ways for you to do this.

Complaints

If you are not happy with any aspect of your care whilst visiting us, we would like to hear about it so that we may improve our services and respond to your complaint.

We suggest the following options for you to raise your complaint:

  • Firstly, discuss the problem with your own doctor.
  • Speak  with the receptionist.
  • Complete the Feedback Form found at Reception.

 

We will take your complaint seriously and will endeavour to address any valid points raised by you.

If you are not happy with the way in which your complaint has been managed, then you may contact the Health Care Complaints Commission. Contact details are provided below.

Health Care Complaints Commission

323 Castlereagh Street
Haymarket NSW 2000
P: 02 9219 7444
E: [email protected]

Compliments

We hope that all your needs were met whilst visiting us. It would be great to hear what the positives were for you. There are a few ways you can let us know that you are happy with the service you received:

  1. Tell one of our friendly team members or,
  2. Complete the Feedback Form found at Reception.


Please feel welcome to contact us at anytime for complaints or compliments. We look forward to hearing from you.